We support shipping to most countries and regions around the world. Fans from over 45 countries and regions can place orders directly from the website. Enthusiasts from other countries and regions can also contact our Service Personnel for shipping cost quotations. After completing the order transaction, we will ship the goods ordered by the enthusiasts as soon as possible, in order to enable them to start their artistic creation journey as soon as possible.
To check if you can place an order directly on the website in your country or region, please visit the Shipping page.
Returns
We support goods return with quality issues in 48 hours. You will need to send an email to [email protected] with the order number, goods images or videos and payment snapshot via your registered email address in such cases. Our service team will respond to you in 24 hours.
Help
If you need any assistance, please contact our customer service representative. Our unified contact email is [email protected] You can also contact us through WhatsApp (+86 159 2012 5181) instant messaging.